Job Introduction
Salary: £28,486.92 per annum with yearly increments based on performance plus an additional £4,613.61 London allowance per annum for London based candidates.
Contract Type: 18 Month Fixed Term Contract, Full-time
Location: Can be based out of London or Manchester
Type of Working Arrangement: Blended approach of home and office-working is available
Hours: 37 hours per week
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.
The Opportunity:
British Transport Police have an opportunity for two Occupational Health Administrators to join the Wellbeing, Health and Safety team. As an Occupational Health Administrator with BTP, you will play a vital role in supporting the delivery of Occupational Health services, ensuring the smooth coordination of clinics, appointments and case management processes. You’ll be at the heart of a busy and essential service, helping colleagues across the organisation access the support they need to stay safe, well and operational.
What you'll be doing:
- Coordinating Occupational Health clinics and appointments, ensuring bookings are managed efficiently and within service level agreements.
- Acting as a key point of contact for queries via phone and email, triaging requests and providing a high level of customer service.
- Supporting case management processes, including arranging appointments and maintaining accurate records on OH systems.
- Providing comprehensive administrative support, including managing correspondence, updating systems and supporting reporting and financial processes.
What you'll bring to the team:
- Experience delivering excellent customer service and handling a wide range of queries professionally.
- Strong organisational skills with the ability to prioritise workloads and meet competing deadlines.
- Proven administrative experience with high attention to detail and the ability to manage sensitive and confidential information.
- Excellent communication and interpersonal skills, with confidence engaging with stakeholders at all levels.
What we offer:
- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Access to the Transport Benevolent Fund for health, welfare, and financial support.
- Development opportunities, including fully funded apprenticeships.
- Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.
Additional Information:
Further information about this vacancy can be found in the attached job description.
Vetting: Successful applicants will be required to pass Recruitment Vetting (3 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.
Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.
References: We'll ask for references to cover the past 5 years.
Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.
Completed applications must be submitted by 11.59pm on Wednesday 3rd of June 2026
Inclusion & Diversity:
We are committed to building a workforce where everyone feels they belong.
We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.
We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.
If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.
For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme
Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.
Find out why BTP could be the perfect fit for you - About Us - British Transport Police
Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police
For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.
Attached documents
