Vulnerability Co-ordinator

Job Introduction

Salary: £37,005.87 per annum with yearly increments based on performance.

Contract Type: Full time permanent position

Location: To be based at one of our main hubs (Birmingham, Leeds, Glasgow, Buckingham Palace Road) An additional London allowance of £4,775.00 is applicable to London based candidates only)

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: This is full-time role (37 hours per week) 

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity: 

British Transport Police have an opportunity for a Vulnerability Coordinator to join the Public Protection & Vulnerability Department.

As a Vulnerability Coordinator with BTP, you will play a key role in managing and coordinating the Force’s response to vulnerable individuals, ensuring compliance with statutory obligations relating to mental health, adults at risk and child safeguarding legislation. 

You will support the identification and management of suicidal behaviour, self‑harm and mental health incidents, contributing to the assessment of risk and implementation of safeguarding measures to ensure individuals receive appropriate care and support. 

Working closely with internal teams and partner agencies, you will contribute to and make decisions on safeguarding referrals, establishing strong, collaborative relationships to enable effective information sharing and achieve the best possible outcomes for vulnerable people

What you'll be doing:   

• Reviewing, assessing and prioritising incidents involving vulnerable individuals, ensuring appropriate safeguarding responses are in place
• Identifying safeguarding concerns and ensuring Public Protection incidents are accurately recorded and managed
• Making referrals and liaising with partner agencies to support safeguarding outcomes and effective information sharing
• Building strong relationships with internal teams and external partners to support decision‑making and reduce risk and harm
• Maintaining accurate records and producing briefing products to inform operational policing and public protection activity
• Providing advice, guidance and training to operational officers, supporting continuous improvement in safeguarding processes and outcomes.

What you'll bring to the team:

Qualifications & Training

• Educated to A Level (or equivalent relevant experience)

Experience

• Experience of working in a role requiring an understanding of safeguarding and risk
• Experience of working collaboratively within a team environment
• Experience of working with partners and adapting communication style to different audiences
• Demonstrable experience of building relationships, influencing and negotiating with stakeholders

Skills

• Strong decision‑making and judgement skills, particularly when handling sensitive information
• Excellent organisational skills, with the ability to work independently and prioritise workload
• Strong written and verbal communication skills, with the ability to present complex information clearly
• Competent in using IT systems and software packages, including Microsoft Office

Knowledge

• Understanding of Data Protection principles and legislation
• Awareness of Freedom of Information principles

Further information about this vacancy can be found in the attached job description.

What we offer:

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months.
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme:  We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

How to apply:

Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. 

Completed applications must be submitted by 11.59pm, 1 November 2026

Vetting: Successful applicants will be required to pass Recruitment/Management Vetting (3/5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document. 

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.  

References: We'll ask for references to cover the past 5 years.

Inclusion & Diversity: 

We are committed to building a workforce where everyone feels they belong. 

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve. 

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices. 

We operate a Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be offered an interview. If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here. 

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

The above advert, Job description and Application process is available through the medium of Welsh - if requested. (Delete if role is not based in Wales)

Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you - About Us - British Transport Police

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police

For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.