Job Introduction
A CCTV Service Delivery Manager (Investigations) is required for a Full Time and Permenant contract paying up to £48,254.40 Plus £3,177.65 London Allowance per annum with British Transport Police (BTP) based in Ebury Bridge, London.
BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast paced, operationally and commercially demanding, and constantly changing. As CCTV Service Delivery Manager with BTP you will manage and lead a team of CCTV professionals undertaking specialist CCTV activities in line with legal and regulatory requirements. The post holder will establish and manage daily priorities enabling an efficient and effective service across BTP.
As a CCTV Service Delivery Manager, you will be required to:
- Establish daily priorities and adhere to relevant legislation in the delivery of best evidence to all CCTV customers
- Undertake line management responsibilities in line with HR policies and procedures
- Subject Matter Expert for specialist CCTV matters, including liaising with SIOs around best practice regarding CCTV trawls and retrieval, court presentation, image enhancement and analytical work
- Ensure effective service delivery and that staffing levels are appropriate for tasking demands
- Support the senior management team and work with other supervisors in order to develop CCTV plans and priorities including project work
- Ensure effective quality assurance processes are implemented and carried out for all specialist work in line with quality standards
- Write technical procedures, manage and undertake validation planning, testing and reporting.
- Carry out the role as auditor for ISO17025 as required
Further information about this vacancy can be found in the attached job description. The successful CCTV Service Delivery Manager will be required to evidence the following:
- Proven leadership and motivational skills
- Ability to remain calm under pressure
- Excellent communication and interpersonal skills
- Problem solving technical issues related to this discipline
- Excellent IT skills including Adobe software
- Video processing skills
- Application of Quality Management controls
- Writing Technical Procedures
- Excellent visual perceptual skills
If you are interested in applying to the CCTV Service Delivery Supervisor role then please do not delay as interviews will be held as soon as appropriate candidates are highlighted. In return for your experience, we can offer you:
- Up to £48,254.40 Plus £3,177.65 London Allowance
- Yearly base salary increments
- Working from home allowance available to purchase suitable equipment for blended & home working
- 28 days annual leave plus bank holidays
- Flexible agile working approach
- Family friendly policies including up to 26 weeks paid maternity and adoption leave
- Bespoke benefits platform and access to Blue Light Card
- Development opportunities including fully funded apprenticeships
- Employee assistance programme and dedicated wellbeing hub
- Pension scheme
BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.
At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.
Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.
For more information on Positive Action please click here or email the team on PART-Recruitment@btp.police.uk
If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: RecruitmentTeam@btp.police.uk. If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: PART-Recruitment@btp.police.uk To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.
In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.
BTP GPP Police Staff Pension Scheme is administered by Royal London and this is a group personal pension plan which is available to all police staff. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected.
