Operational Systems Officer

Job Introduction

Salary: £35,754.47 per annum with yearly increments based on performance plus £4613.61 London Allowance.

Contract Type: 9 month opportunity

Location: BPR

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: 37 hours per week

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for an Operational Systems Officer to join the Applications team on a 9 month internal opportunity. As an Operational Systems Officer you will investigate, analyse and resolve system related calls to ensure that the Core Operational Policing Systems and mobile solutions run efficiently and effectively.

What you'll be doing: 

• To provide specialist advice and guidance regarding the functionality and capability of Core Operational Systems to system users at all levels.
• To configure the systems as required by the Operational Systems Specialist to deliver requests for change, organise and run testing of change, manage user acceptance testing and produce guidance documents prior to promotion to live environments.
• Configure and test system upgrades and patches, produce guidance documents and facilitate user acceptance testing. 

What you'll bring to the team: 

• A good standard of general education.
• Experience of working with IT systems and processes.
• Experience of systems administration.
• Experience of system upgrades, testing new versions and user acceptance testing.
• Experience of managing internal and external stakeholders at a practitioner level.
• Experience of managing and prioritising competing demands and shifting priorities.

Further information about this vacancy can be found in the attached job description.

How to apply: Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role.

Completed applications must be submitted by 11.59pm, Thursday 29th January 2026

What we offer:

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme:  We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Vetting: Successful applicants will be required to pass Management Vetting (5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document. 

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.  

References: We'll ask for references to cover the past 5 years.

How to apply: Applications will be via an up to date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role.

Completed applications must be submitted by 11.59pm, 29th January 2026

Inclusion & Diversity: 

At BTP, we are committed to fostering an inclusive workplace where everyone feels valued. We believe diversity drives innovation and better decision-making. Our roles are open to everyone, and we encourage applications from underrepresented groups, including Black, Asian, and minority ethnic candidates, women, LGBTQI+ individuals, people with disabilities, and those who are neurodiverse. As part of our commitment we operate a ‘Disability Confident Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. 

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you - About Us - British Transport Police

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police

For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.