Job Introduction
Salary: £31,736.51 per annum with yearly increments based on performance plus £4,613.61 London allowance
Contract Type: Permanent
Location: FHQ, London
Type of Working Arrangement: Blended approach of home and office-working is available once trained
Hours: 37 hours per week
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.
The Opportunity:
British Transport Police have an opportunity for a Police National Computer (PNC) & Records Officer to join the Police National Computer Bureau Department. As a PNC & Records Officer with BTP, you will provide a vital service supporting frontline policing by maintaining the accuracy, integrity and effectiveness of the Police National Computer (PNC), and its successor the Law Enforcement Database System (LEDS), mission-critical systems used across UK law enforcement and criminal justice agencies.
You will play a key role in updating, reviewing and managing PNC records in line with national policy and legislation, ensuring that critical information is available to support investigations, identify offenders and recover property.
In this dynamic role, you will be responsible for the administration and weeding of warrants, as well as the maintenance, interrogation and analysis of PNC data to the highest standards. You will also manage Arrest Summons (AS) numbers, ensuring systems are updated using information from the Crown Prosecution Service and courts, while working within strict timescales to meet compliance requirements including VCOP, MOPI, DPA and FOI. Additionally, you will oversee the preparation and retrieval of records for archiving, contributing to efficient information management and supporting the wider operational needs of the force.
What you'll be doing:
- Reviewing and interrogating court systems in order to ensure PNC is updated with accurate information regarding Criminal Justice outcomes in a timely manner, in compliance with local and national data management policies.
- Liaising and negotiating with Home Office police forces and other external partners so that the PNC accurately reflects BTP’s ownership of relevant crime data.
- Accurate maintenance and administration of Fail to Appear (FTA) at court warrants and Wanted for Questioning/Charging as well as ensuring PNC is updated expeditiously as per target deadlines.
- Responding to ad-hoc queries and non-urgent requests to update PNC with operationally significant information, such as Warning Signals, OI reports, Information Markers, etc, in order to enhance officer safety and awareness.
What you'll bring to the team:
- Experience of working in an administrative environment within a police or partner agency.
- Experience of evaluating and managing risk.
- Able to perform data input with a high level of accuracy and attention to detail.
- An understanding of the Criminal Justice System and its processes.
- Trained in: PNC Enquiry and PNC Update (Offence Processing), last usage of the system within the last year
What we offer:
- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Interest-free annual rail season ticket loan after 6 months.
- Access to the Transport Benevolent Fund for health, welfare, and financial support.
- Development opportunities, including fully funded apprenticeships.
- Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.
Additional Information:
Training includes a mandatory face-to-face element delivered at FHQ, London. Once fully trained to the required standard, hybrid working will be available.
Further information about this vacancy can be found in the attached job description.
Vetting: Successful applicants will be required to pass Recruitment/Management Vetting (3/5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.
Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.
References: We'll ask for references to cover the past 5 years.
Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.
Completed applications must be submitted by 11.59pm, Tuesday 19th May 2026
Inclusion & Diversity:
We are committed to building a workforce where everyone feels they belong.
We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.
We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.
If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.
For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme
Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.
Find out why BTP could be the perfect fit for you - About Us - British Transport Police
Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police
For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.
